Refund policy

Return & Exchange Policy

At Cape Cod Fashionista, we want you to love your purchase. We offer exchanges within 7 days of delivery for eligible items that are unworn, unused, and returned with original tags and packaging.

If an exchange item is unavailable, a store credit may be issued at our discretion once the item is received and inspected.

Eligibility for Exchange

To be eligible for an exchange:

• Items must be unworn, unused, with tags attached, and in original packaging
• A receipt or proof of purchase is required
• You must email donna@capecodfashionista.com within 7 days of delivery to request an exchange authorization
• Customers are responsible for return shipping costs and tracking

Items returned without prior authorization may not be accepted.

Final Sale & Non-Returnable Items

The following items are considered final sale and are not eligible for return, exchange, or refund:

• Items that are reduced or marked sale or clearance
• Pre-order items and special or requested orders
• Items purchased during flash sales or promotional events
• Swimwear, bodysuits, lingerie, and accessories
• Custom or personalized items
• Consignment or pre-owned items

Damaged or Broken Items

We carefully package all orders before shipment. In the rare event that an item arrives damaged during transit, please notify us within 48 hours of delivery and provide photos of the item and packaging.

All shipments are insured through the shipping carrier (USPS or UPS). Claims for damage occurring during transit must be filed with the shipping carrier. We are happy to assist by providing shipping documentation needed for the claim process.

Questions

For assistance, please contact:

Cape Cod Fashionista
Mashpee, Massachusetts
donna@capecodfashionista.com

Item color may vary due to lighting, photography, and screen settings. Main photo is for aesthetics; actual item may vary slightly.